Privacy Policy & Best Rate Guarantee

This Privacy Policy establishes the terms in which Gamboa Rainforest Reserve, through its website, uses and protects the information that is provided by its users when using its website.

This company is committed to the security of its users' data. When we ask you to fill in the personal information fields with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.

By using our site, you agree to the practices described here; If you do not agree with our privacy policy, please do not use the page.


Privacy Policy

The privacy and security of your personal information is very important to us. We do not share your personal information in ways not disclosed in our privacy statement or without your informed permission. We value your trust very highly and we strive to protect the confidentiality and appropriate use of any personal information you provide to us. 

Terms & Conditions

1. Terms
By accessing the website at, you agree to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use
The website www. is a portal for the Gamboa Rainforest Reserve hotel, where room purchases and tours are offered.

In this portal, you can make your purchase safely. The offer and provision of these services is subject to the Terms and Conditions.

This portal is committed to providing the best service through its portal, however, it is not responsible for any damage or virus that may affect any client equipment, whether by extraction, download or copy of information, image or sound. In the same way, no supplier will be responsible for this same effect.
The client is responsible for the activities on the Website, at the same time as taking care of their data, passwords and passwords, to avoid misuse by third parties of their personal accounts. In case of fraud or theft of information, the activity that derives from this act in fraud or loss of information is the client's responsibility. In the same way, can deny access to any of the services offered by the portal.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Gamboa Rainforest Reserve at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Conditions at the time of booking.

- The customer can select the product they want on the portal
- Once the client has made his reservation, he will be notified at the email address indicated in the process, the confirmation of his reservation.
- It will be the client's responsibility not only to provide with the appropriate information, but also to have the required documentation for the trip; visas, airport taxes, minors permit and other information necessary to complete your trip.
- The client must verify that his passport has more than six months of validity before the date of departure. If you travel with a minor, you must verify the permit to leave the country. In addition, you must ensure that you comply with the VISA and/or the respective vaccines according to the destination.


Best Rate Guarantee

Every hotel reservation booked through the Gamboa Rainforest Reserve website is guaranteed to have the Best Available Rate available on the Internet or Gamboa Rainforest Reserve will match a lower rate under the following conditions: 

  • If you find a rate on a competing web site that is lower than the lowest rate shown on the 'Best Available' search of Gamboa Rainforest web site, we will honor that rate for the nights for which the lower rate was found. 

Cancellation Policy, Penalties and Reservation Changes.

They should be sent to Once the request has been evaluated, in case of cancellation, compensation will be requested (if applicable) covering the cancellation costs.

In case of any room cancellation, there will be charges or penalties, according to the terms established in the contract with the supplier.
In case of a change of reservation, the agent will answer the client's query and will charge the additional costs for said procedure.

Payment Procedure

The portal offers you the option to pay by Credit Card: The prices shown on the website are expressed in US dollars or in local currency.
Payment can be made by credit card (Visa and Mastercard) through the secure payment system.




Accuracy of materials
The materials appearing on Gamboa Rainforest Reserve's web site could include technical, typographical, or photographic errors. Gamboa Rainforest Reserve does not warrant that any of the materials on its web site is accurate, complete, or current and may make changes to the materials on its web site at any time without notice. However, Gamboa Rainforest Reserve makes no commitment to update the materials.

Gamboa Rainforest Reserve may revise these terms of service for its website at any time without notice. By using this website, you agree to be bound by the then current version of these terms of service.

Applicable Law
These terms and conditions are governed by and construed in accordance with the laws of Panama and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.